Author: Constant Ondo

Continuous Improvement in the Age of Collective Intelligence: A Strategic Priority for Large Organizations

In today’s increasingly complex economic environment—where execution speed, deliverable quality, and adaptability to change define competitiveness—continuous improvement is no longer a theoretical concept. It is an operational and strategic necessity. For large companies pursuing sustainable performance, the ability to learn from mistakes, build on successes, and update practices is a key differentiator. Yet while continuous […]

Knowledge Management: Turning Collective Intelligence into a Strategic Asset for Large Organizations

In large enterprises, knowledge is everywhere—stored in people’s minds, documents, informal conversations, databases, and information systems. Yet this wealth is too often ignored, siloed, or lost. In an era of rapid digital transformation, increasing employee turnover, and intense competitive pressure, knowledge management is no longer optional—it is a strategic imperative. From Raw Data to Organizational […]

Preventive Maintenance: Shifting from Reactive Logic to a Proactive Strategy Powered by Collective Intelligence

In large industrial and service organizations, operational continuity is an absolute priority. Every unexpected stoppage, every technical failure can result in massive costs, disrupt supply chains, and compromise customer satisfaction. In this context, preventive maintenance has long been seen as essential to combat equipment wear and tear. But in the era of digital transformation and […]

Data Management: The Cornerstone of Successful Digital Transformation in Large Organizations

In a world where information flows at lightning speed and competitiveness increasingly hinges on the ability to anticipate, understand, and act quickly, data management has become a fundamental pillar of digital transformation. Yet, in large organizations—often complex and spread across multiple sites—the true value of data remains largely untapped. At a time when every byte […]

PICC in use : The French Grand-Est region relies on AI to draw up its economic de-velopment strategy

A pioneer on the subject of artificial intelligence, the French Grand-Est region had already used PICC in 2020, to draw up its economic recovery plan, called Business Act, after the COVID crisis (read our previous article here). The region is once again relying on our software to update its economic development plan (formalized in a […]

About Generative AI plugins and knowledge management

ChatGPT is buzzing since its launch at the end of 2022. All companies and departments are wondering if they should integrate this tool into their operations, and if so, how. Industrial companies are no exception. They are wondering, for example, whether they should consider the possibility of plugging generative AI modules into their EDM to […]

Know-how management boosts competitiveness

You may have noticed that the title of this article refers to “know-how management” rather than “knowledge management”. This is a deliberate choice as we are willing to discuss here the use of collective intelligence platforms in industrial production workshops, with the aim of improving productivity and quality. In this context, as we will see, […]

Your quality insights enrich your Continuous Improvement

Every Quality Manager undoubtedly experienced insight at least once. Insight, the unexpected discovery of an element that had escaped everyone and yet turns out to be the key to an unsolvable problem. All QMs would probably also like to live this experience more often within their continuous improvement work. It is now possible, thanks to […]

Better capitalization and use of knowledge gained from claim analysis

We are not talking here about the commercial handling of complaints, in the sense of “communication with the customer” as defined in the ISO standards, but about the resolution process that will help avoid future claims. This process is essential for the performance as well as the image of the company. It is at the […]

5 reasons why you should think about knowledge in terms of problems and solutions

This article was born from a sentence uttered by a user of PICC. When asked what he thought was the strength of our platform, he answered as if blatant: “the organization of knowledge in the form of problems and solutions. These two words, problem and solution, are our daily life. They sum up industrial life.” […]

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