Better capitalization and use of knowledge gained from claim analysis
We are not talking here about the commercial handling of complaints, in the sense of “communication with the customer” as defined in the ISO standards, but about the resolution process that will help avoid future claims. This process is essential...
5 reasons why you should think about knowledge in terms of problems and solutions
This article was born from a sentence...
Why do forward-thinking companies bet on augmented intelligence ?
All companies now know that digitization is...
Industry 4.0 : 3 good reasons to use IoT sensor data in a collective intelligence platform
The MES (Manufacturing Execution System) is becoming...
The Great East region called upon PICC Solution to be on the cutting edge of technology
The Great East region, in an effort...
Innovation : what if a software could secure your results ?
Do you still believe that idea boxes...
Deep learning revolutionizes Field Service
Field Service Management (FSM) is a use...