PICC Software Blog

Better capitalization and use of knowledge gained from claim analysis

We are not talking here about the commercial handling of complaints, in the sense of “communication with the customer” as defined in the ISO standards, but about the resolution process that will help avoid future claims. This process is essential...

5 reasons why you should think about knowledge in terms of problems and solutions

This article was born from a sentence...

Why do forward-thinking companies bet on augmented intelligence ?

All companies now know that digitization is...

Industry 4.0 : 3 good reasons to use IoT sensor data in a collective intelligence platform

The MES (Manufacturing Execution System) is becoming...

Innovation : what if a software could secure your results ?

Do you still believe that idea boxes...

Deep learning revolutionizes Field Service

Field Service Management (FSM) is a use...

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